Grok Bot can call customer service on users’ behalf, but users remain responsible for the calls

AI-assisted source summary · not independently verified. Content standards

Grok Bot has called U.S. merchants on behalf of paid subscribers, handling phone menus, waiting for a human representative and returning call summaries. It currently supports only U.S. numbers. Users are “caller of record and solely responsible” for each call and must indemnify SpaceXSI against related claims. The service starts at the $30-per-month tier, and long wait times count against the weekly allowance; one test call lasted about 25 minutes, and a Comcast bill was reduced from $84 to $45.