JPMorgan blocks AI agents from shopping with customers’ credit cards

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JPMorgan is blocking customers from authorizing AI agents to shop directly with their credit cards, after the bank had already restricted agents from using customers’ credentials to log in, transfer money and pay bills. Stripe Link can provide agents with single-use, spending-limited virtual cards, then charge a consumer-selected bank card; merchants say these virtual cards are more costly to accept and make returns harder to process. PYMNTS cited a survey saying that, for a $300 purchase arranged by an agent, 52% of consumers want to choose the payment method themselves, while another 25% are willing to accept AI recommendations but want to retain final approval.