Financial Services Agency publishes consultation contact information for victims of and those concerned about personal information breaches

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Financial Services Agency has published consultation contacts for victims of and those concerned about personal information breaches. The Financial Services User Consultation Office accepts related inquiries, with consultation staff responding by phone depending on the circumstances. Phone lines are open from 10:00 to 17:00 on weekdays. For general inquiries, call 0570－016811 or, from IP phones, 03－5251－6811; for preventive financial consultations, call 0570－016812 or 03－5251－6812. The office also accepts inquiries about suspected fraudulent investments and other matters, but does not provide mediation, brokerage, or arbitration.