PYMNTS· PYMNTS·· 3 hours agoAI score44
American Express plans job cuts and sets AI rules as Gen Z spending grows 35%
Amex Plans Job Cuts, Sets AI Rules as Gen Z Spending Jumps 35%
AI brief
AI-assisted source summary · not independently verified. Content standards
American Express plans to cut about 5% of its global workforce and requires external AI agents to access its systems only through approved API or MCP channels. Spending by Gen Z cardholders in the U.S. grew 35% in the third quarter.
Source:PYMNTS · pymnts.com