FTC and eight states sue Toast, alleging it concealed fees and set up hard-to-cancel subscription plans

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The U.S. FTC, California, and seven other states sued Toast, alleging that it concealed fees from restaurant merchants and consumers, charged unauthorized subscription fees, and set up subscription plans that were difficult to cancel. The lawsuit alleges that Toast’s restaurant subscriptions cost an average of $900 per month and that, since June 2023, it has charged a 99-cent fee on online orders over $10 without clearly disclosing that Toast retained it. Toast denied the allegations, saying it would vigorously defend itself in the lawsuit.