FTC and seven states sue Toast, alleging unauthorized fees and cancellation obstacles

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FTC, the attorneys general of seven states, Los Angeles County, and the City and County of San Francisco sued Toast, alleging that it charged restaurant customers hidden or unauthorized fees, failed to provide promised support, and made it harder to cancel services. Toast denied the allegations, saying ROSCA does not apply to negotiated business-to-business transactions, and said it would defend itself through litigation. Toast said its technology covers nearly 200,000 business locations, and that it processed $60.7 billion in payments and generated $154 million in net revenue in the June quarter.