Agentic AI moves from experimentation into core payments operations

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A study by Finextra and Volante finds that Agentic AI is moving from pilot applications at banks into core payments operations, serving as an intelligent layer on top of existing payment rails. Banks are already using it for transaction analysis, routing, investigations and data enrichment across Faster Payments, BACS and CHAPS; the report says straight-through processing rates reach as high as 95% for some users, while 30% to 40% of payments still require human intervention.