Signicat study: Financial service providers are preparing for agentic AI account opening, but consumers are not yet ready

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Signicat research shows that 79% of financial service providers are prepared to handle AI-initiated applications, but only 14% of consumers are willing to let AI open financial products on their behalf. 65% of consumers welcome AI assistance with financial applications but want to retain decision-making power; only 15% trust AI to use digital identity to verify their identity with banks. Over the past year, 60% of European consumers have abandoned an online financial application.