54% of digital wallet users save only one payment method

AI-assisted source summary · not independently verified. Content standards

A PYMNTS survey of 2,458 U.S. consumers shows that 54% of digital wallet users save only one payment method in their most-used wallet, while another 5% save multiple methods but always use the default option. Only about 4 in 10 users switch between saved payment methods, and 70% say they are more likely to use the card offering the most rewards. The report shows that issuers need to win customers over to saving another card earlier, rather than merely displaying offers at checkout.