United Airlines CEO: Starlink Wi-Fi and mobile app help attract passengers from rival airlines

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United Airlines CEO Scott Kirby said Starlink Wi-Fi and its mobile app are attracting loyal customers of rival airlines to switch to United and prompting them to choose the airline again. United has installed Starlink Wi-Fi on more than 640 aircraft, adding 3 more each day, and expects to cover its entire fleet by the end of 2027. In the third quarter, the mobile app allowed passengers affected by disruptions to join standby lists for up to 3 earlier flights.