AI agents may fill the urgent talent gap in corporate treasury departments

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AI agents may help corporate treasury departments address the talent gap caused by senior employees retiring by advancing work through roughly five steps in the commercial payments process, rather than immediately taking over treasury functions. Katherine Weislogel of Fifth Third said a business account onboarding case showed that when information moves along with the account, the customer experience can be shortened from days to hours. Companies will still grant permissions incrementally and retain human oversight, verification and spot checks; they will not directly hand over the transfer of funds to AI agents in the next 18 to 24 months.