American Airlines says AAdvantage loyalty program is driving revenue and margins

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American Airlines executives said on the company’s third-quarter earnings call that the AAdvantage loyalty program is a competitive advantage, helping drive revenue performance and improve margins. AAdvantage enrollment grew 27.4% year over year in the third quarter, while spending on Citi co-branded credit cards increased by nearly 10% year over year. The company has begun gradually rolling out a feature that allows customers to combine cash and miles when booking tickets, giving eligible members more booking flexibility.