Raise and Sardine partnership cuts chargeback rate by 45%, manual fraud reviews down to 0.25%

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Raise and Sardine partnered to reduce the chargeback rate for gift card transactions from 0.53% to 0.29%, a 45% decrease, while cutting the share of manual fraud reviews from a peak of 18% to 0.25%. Raise previously spent more than 10,000 hours annually on manual reviews. Sardine trained a customized model for Raise gift card fraud based on existing rules.