Incentivizing or driving bill payments through Pay by Bank
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AI-assisted source synthesis · not an independent investigation.
On October 12, 2026, PYMNTS reported that a study by PYMNTS Intelligence assessed the impact of discounts and buyer protection on bill payments through Pay by Bank. Based on a survey of 2,071 U.S. adult banking customers, the study said that 32% of bill payments among digital banking users could shift to Pay by Bank if these two incentives were offered. The report also showed a potential shift rate of 35.4% for transactions between digital banking users' accounts and a potential shift rate of 25.3% for the overall sample. The report did not disclose whether this shift had already occurred in actual payments.
AI-written from reports · updated 7 days ago
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- PYMNTSPay by Bank could capture 32% of bill payments if it offers discounts and buyer protection
PYMNTS Intelligence research shows that 32% of bill payments among digital banking users could shift to Pay by Bank if it offers discounts and buyer protection. The finding is based on a survey of 2,071 U.S. adult banking customers; the potential share of transactions between digital banking users’ accounts that could shift is 35.4%, compared with 25.3% for the overall sample.
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