Block to cooperate with FTC investigation into Square account complaints
Start here
AI-assisted source synthesis · not an independent investigation.
On November 10, 2026, Payments Dive reported that Block agreed to submit materials to the U.S. Federal Trade Commission (FTC) to cooperate with a regulatory investigation into complaints about Square user accounts being frozen or deactivated. There were about 1,500 related complaints. Block will submit materials in three batches and agreed to answer 47 questions from the FTC. The FTC said the complaints involved at least $2.5 million in Square users’ payments being withheld. The report did not mention any subsequent outcome of the submissions or investigation.
AI-written from reports · updated 11 hours ago
Timeline
Follow the reporting to see the different sides of the story.
- Payments DiveBlock to Submit Materials to the FTC in Response to Investigation into Complaints from Square Users
Block agreed to submit materials to the FTC to cooperate with a regulatory investigation into complaints about Square user accounts being frozen or deactivated; there are approximately 1,500 complaints. Block will submit the materials in three batches and agreed to answer 47 questions from the FTC; the FTC said the complaints involve at least USD 2.5 million in payments withheld from Square users.
Heat over time
Current heat 7·Peak over the comparable range 9 (Nov 11 01:00)·Change over the comparable range in the last 24 hours –
Trends compare only the same entities that were fully and continuously observed, so the range can be narrower than the current heat statistics. Move the pointer or tap the chart to read hourly heat; arrow keys work on a keyboard.