FIS Survey: Users Want to Approve AI Transactions Individually
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AI-assisted source synthesis · not an independent investigation.
On November 5, 2026, Digital Transactions News cited the results of an FIS survey, saying that 50% of U.S. adults want to approve each transaction that an AI agent may conduct on their behalf before it occurs. The survey was conducted by Kantar in September 2026 and covered 2,000 U.S. adults. The survey also showed that 58% of respondents want a refund guarantee if an AI transaction goes wrong, while 56% want related decisions to be subject to human review or reversal. The report provided no further information about respondents’ views on other authorization methods or specific payment scenarios.
AI-written from reports · updated 49 minutes ago
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- Digital Transactions NewsFIS Survey: 50% of U.S. Adults Want to Approve Every Transaction Made by AI Agents, Digital Transaction News Brief
A FIS survey shows that 50% of U.S. adults want to approve every transaction AI agents may conduct on their behalf. Kantar surveyed 2,000 adults in September; 58% want a refund guarantee for errors, while 56% want the option for human review or for decisions to be overridden.
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