Revolut Data Breach and Identity Document Replacement Costs
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AI-assisted source synthesis · not an independent investigation.
In September 2026, Revolut experienced a data breach. The company said that an unauthorized third party used a legitimate government email domain to carry out an email scam, resulting in some customers’ identity and contact information, passports, driver’s licenses, and other documents being involved; Revolut stated that its own systems and customer funds were not affected. On October 8, 2026, Béatrice Cossa-Dumurgier, Revolut’s CEO for Western Europe, said that the company would cover the relevant costs for customers who needed to replace identity documents as a result of the incident, and that it had provided assistance to 680 affected customers. Follow-up reports that day indicated that the incident involved 680 customers, 55 of whom were in France; the company said it had supported all affected customers and would not pay a ransom to the hackers, but did not state how many people had already replaced their documents or the related total cost.
AI-written from reports · updated 8 days ago
Timeline
Follow the reporting to see the different sides of the story.
- Fintech News SwitzerlandRevolut promises to cover identity document replacement costs for data breach victims
Revolut has promised to cover identity document replacement costs for customers affected by the recent data breach and has supported all affected customers. The incident involved 680 customers, including 55 in France; Revolut said its own systems were not affected and that it would not pay a ransom, but did not disclose how many people had replaced their documents or the total cost.
- PYMNTSRevolut will cover new identity document fees for customers affected by data breach
Revolut Western Europe CEO Béatrice Cossa-Dumurgier said the company will cover the costs for customers affected by the September data breach who need to replace their identity documents. 680 customers were affected. Revolut said its systems and customer funds were not affected, and that it had directly contacted those involved to offer support.