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High recognition of payment assurance, but low adoption

1 reports1 sourcesupdated 2 hours ago

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AI-assisted source synthesis · not an independent investigation.

On October 28, 2026, PYMNTS reported that businesses see considerable potential value in payment assurance, but actual adoption remains limited: only 13% of businesses are currently using it. The report found that 76% of businesses expect payment assurance to significantly or moderately improve business outcomes, while 95% expect it to have at least some positive impact. At the same time, businesses have concerns about the difficulty of systems integration, costs not matching expected benefits, and unclear return on investment. Looking ahead, 48% of businesses expect to adopt payment assurance or expand their existing use within two years. The available report does not provide earlier adoption-rate data or implementation progress, so changes over time cannot be compared.

AI-written from reports · updated 2 hours ago

Timeline

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Oct 28
  1. PYMNTS
    Businesses recognize the value of payment guarantees, but few actually use them

    Only 13% of businesses use payment guarantees, despite 76% expecting them to significantly or moderately improve business outcomes and 95% expecting at least some positive impact. Businesses’ concerns include system integration, costs not matching expected benefits, and unclear return on investment; 48% expect to adopt them or expand their use within two years.

Heat over time

Not enough consecutive observations yet to draw a trend.