Twelve years after its launch, Apple Pay still has not changed in-person payment habits
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AI-assisted source synthesis · not an independent investigation.
Twelve years after Apple Pay launched, the use of mobile wallets for in-person payments has increased somewhat, but most consumers still tend to use bank cards. PYMNTS Intelligence surveyed 2,458 U.S. consumers from August 20 to September 9, 2026. The report shows that 8.2% of respondents used a mobile wallet for their most recent in-person purchase, up from 4.3% in 2023. Among consumers who used both a mobile wallet and a bank card during the same week, about half said they used mobile wallets more often, while 16% preferred bank cards.
AI-written from reports · updated 2 hours ago
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- PYMNTS12 years after Apple Pay launched, consumers’ habit of using bank cards in physical stores remains unchanged
A PYMNTS Intelligence report shows that in-store mobile wallet usage is rising, but most consumers still prefer to pay with bank cards. Based on a survey of 2,458 U.S. consumers conducted from August 20 to September 9, 2026, the report found that 8.2% used a mobile wallet during their most recent in-store purchase, up from 4.3% in 2023. Among consumers who used both a mobile wallet and a bank card during the same week, about half used wallets more often, while 16% preferred bank cards.
Heat over time
Not enough consecutive observations yet to draw a trend.