FTC and others sue Toast over hidden fees
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On October 30, 2026, the U.S. Federal Trade Commission (FTC), along with California and seven other states, sued restaurant technology company Toast. The plaintiffs allege that Toast concealed fees from restaurant merchants and consumers, charged unauthorized subscription fees, and set up subscription plans that were difficult to cancel. The lawsuit alleges that Toast restaurant subscriptions cost an average of $900 per month; since June 2023, Toast has also charged a 99-cent fee on online orders exceeding $10, without clearly stating that Toast retains the fee. Toast denies the allegations and said it will vigorously defend itself through litigation.
AI-written from reports · updated 2 hours ago
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- Payments DiveFTC and eight states sue Toast, alleging it concealed fees and set up hard-to-cancel subscription plans
The U.S. FTC, California, and seven other states sued Toast, alleging that it concealed fees from restaurant merchants and consumers, charged unauthorized subscription fees, and set up subscription plans that were difficult to cancel. The lawsuit alleges that Toast’s restaurant subscriptions cost an average of $900 per month and that, since June 2023, it has charged a 99-cent fee on online orders over $10 without clearly disclosing that Toast retained it. Toast denied the allegations, saying it would vigorously defend itself in the lawsuit.
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