Financial Services Agency Announces Consultation Window for Personal Information Leaks
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On October 30, 2026, the Financial Services Agency announced consultation window information for victims of, and those concerned about, personal information leaks. The Consultation Office for Financial Services Users accepts related inquiries, and, depending on the circumstances, a consultant will respond by telephone. Telephone services are available on weekdays from 10:00 to 17:00: for general consultations, call 0570－016811, or 03－5251－6811 from an IP phone; for preventive financial consultations, call 0570－016812 or 03－5251－6812. This window also accepts consultations regarding suspected fraudulent investments and similar matters, but does not provide negotiation, mediation, or conciliation services.
AI-written from reports · updated 2 hours ago
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- 金融庁Financial Services Agency publishes consultation contact information for victims of and those concerned about personal information breaches
Financial Services Agency has published consultation contacts for victims of and those concerned about personal information breaches. The Financial Services User Consultation Office accepts related inquiries, with consultation staff responding by phone depending on the circumstances. Phone lines are open from 10:00 to 17:00 on weekdays. For general inquiries, call 0570－016811 or, from IP phones, 03－5251－6811; for preventive financial consultations, call 0570－016812 or 03－5251－6812. The office also accepts inquiries about suspected fraudulent investments and other matters, but does not provide mediation, brokerage, or arbitration.
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