Elavon Surveys Healthcare Payments and Revenue Cycle
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AI-assisted source synthesis · not an independent investigation.
On October 30, 2026, Fintech News reported the results of Elavon’s survey of 150 healthcare industry leaders. The survey found that 68% of respondents’ organizations already offer nearly every payment channel patients want, but only 15% believe their end-to-end revenue cycle performance is excellent. 76% of respondents said employees spend 5% to 20% of their time handling exceptions or corrections; 83% said payment errors or reconciliation delays affect month-end closing at least 25% of the time. Meanwhile, nearly all respondents’ organizations plan to explore generative or agentic AI, and 56% ranked scalability as the top factor when evaluating strategic partners.
AI-written from reports · updated 1 hour ago
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- Fintech NewsElavon survey: Digital payment adoption in healthcare outpaces revenue cycle performance
A survey of 150 healthcare industry leaders by Elavon found that 68% of respondents’ organizations already offer nearly every payment channel patients want, but only 15% believe their end-to-end revenue cycle performance is excellent. 76% said employees spend 5%-20% of their time handling exceptions or correcting errors, while 83% said payment errors or reconciliation delays affect month-end close at least 25% of the time; nearly all respondents plan to explore generative or agentic AI, and 56% ranked scalability as the top factor when evaluating strategic partners.
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