PYMNTS Assesses the Advantages of Agentic Enterprises
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AI-assisted source synthesis · not an independent investigation.
On October 20, 2026, PYMNTS reported that PYMNTS Intelligence had developed a framework for measuring “agentic enterprises” to assess the actual workload and quantifiable business outcomes of artificial intelligence and AI agents in enterprise processes, in order to determine which companies have an agentic advantage. Since March 2024, the team has surveyed executives at U.S. companies with annual revenue of $1 billion or more almost every month. To date, it has completed 27 surveys covering a total of 1,627 executives. The latest data shows that AI has appeared in 98% of the business areas it tracks, and 97% of surveyed executives said AI had generated returns.
AI-written from reports · updated 2 hours ago
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- PYMNTSPYMNTS Intelligence measures the agentic advantage: Who has it and how to gain it
PYMNTS Intelligence has built a framework for measuring “agentic businesses,” assessing the actual workload and quantifiable business outcomes of AI and AI agents in enterprise processes to determine who has the agentic advantage. Since March 2024, the team has surveyed executives at U.S. companies with revenue of $1 billion or more almost every month, completing 27 surveys covering 1,627 executives. In the latest data, AI appears in 98% of the business areas it tracks, and 97% of executives say it delivers returns.
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