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AmEx Posts Record Third-Quarter Revenue and Tightens Controls on AI Agents

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AI-assisted source synthesis · not an independent investigation.

On October 23, 2026, Digital Transactions News reported that American Express (AmEx) generated slightly more than $20 billion in third-quarter revenue, up 9% year over year and setting a quarterly revenue record; net income was $3.71 billion, up 28%. The company also said it would strictly control AI agents and would not allow them to operate unchecked in its systems. AmEx said it would selectively evaluate agents and explore embedding its own agents in AI platforms; the evaluations will focus on verifying the agent’s identity, the identity of the person authorizing it, and purchase intent. The report did not provide earlier related developments or a timeline for the company to announce specific control measures.

AI-written from reports · updated 1 hour ago

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Oct 23
  1. Digital Transactions News
    AmEx sets quarterly revenue record while tightening controls on AI agents

    AmEx reported third-quarter revenue of slightly more than $20 billion, up 9% year over year, while saying it would strictly control AI agents and not allow them to run unchecked in its systems. The company will selectively evaluate agents and explore embedding its own agents in AI platforms, focusing on confirming agents’ identities, who authorized them, and their purchase intent. AmEx’s third-quarter net income was $3.71 billion, up 28% year over year.

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